Passion is the fuel that drives the best. Passion reminds us of the higher purpose that we work and fight for: the never-ending mission to unlock the potential that lies within each person through knowledge and education.

Passion helps us give our best to our customers. Our customers include organisations, both profit and nonprofit, the private and the public sector and individuals such as the teachers and trainers whom we serve and our students. It is passion that drives intense customer orientation.

Mutual respect of one another is key in creating a harmonious and effective company. As a team of close to 500 staff members, we value making everyone inclusive. We respect individuals and differences. There may be differences of opinion, we may disagree but we aim to strive to respect differences of opinion.

In a world that is increasing polarised by differences, we cherish diversity. We frown upon rudeness and have minimum tolerance for anyone showing disrespect to individuals for who they are.

We respect diversity and strongly believe that diversity fuels growth.

We are committed to fulfil our goals; to create innovative solutions that further people’s professional and personal growth, and to provide a platform on which these individuals can take ownership of their future. Commitment comes from a strong sense of ownership. A strong sense of ownership always differentiates the ones who are personally accountable for their own actions and those who find good excuses to explain why something cannot be achieved.

By creating an environment of passion, commitment and respect, we aim to foster innovation. To us, innovation simply means continuously improving all the time. The word innovation is much talked about today but to us as an organisation, innovation simply means continuously improving and aiming to deliver superior value to our customers.

This is the singular reason why lifelong learning is continuously emphasised within our people.

It is only with innovation, we can stretch ourselves to give out best to our customers.

As we live by these values, we reach for the most quantifiable mark of success: results. PASSION and COMMITMENT keep us going, RESPECT keeps us united, and INNOVATION keeps us ahead; together, all of us can attain RESULTS in maximising the potential for human growth and learning and deliver superior value to our stakeholders: shareholders, customers, students, employees, community and society.

• Be passionate and deliver exceptional value
• Be committed, honest, truthful and be professional in whatever we do
• Respect confidentiality and focus on delivering value to the communities we serve. Do what is right even if it means losing business in the short term
• Innovation requires team thinking and team work. We operate as a Team – we recognise that the best value is created when we work as ONE
• Results is all that matters in this competitive and ever changing world. To ensure we help deliver value and results, we tirelessly work to develop leaders at all levels. We recognise we need to serve all of our stakeholders: shareholders, customers, students, employees, the community and society at large.